FAQProduct

Helpful Answers to all your Questions about ShapeScale Pricing

The ShapeScale Subscription Plans and Pricing Explained

Introduction to the FAQ series

Here at Shape, we get hundreds of emails, Facebook comments, phone calls and Tweets every day. We try our best to be as responsive as possible and to answer as many of your questions as we can.

We have previously done FAQ-style blog posts but we feel it is time for an update. Over the coming weeks, this blog series will tackle some of our most frequently asked questions.

Subscription model – ShapeScale Pricing Explained

In order to reserve your ShapeScale with a subscription plan, you will pay a reservation price of $349. Our current batch four pricing for a subscription model is $349.  Previous batches paid lower reservation prices as they were earlier in our pre-order campaign. 

Once we ship your ShapeScale to you, you will pay for shipping costs and any relevant taxes. Californian and Canadian orders will be charged sales tax. For European orders, ShapeScale is liable for VAT.

When you receive ShapeScale a subscription will begin to incur. 

When purchasing your ShapeScale, you will have the option to select one of the two options listed below: 

  • Option 1: Pay annually, $9.99/month ($120/year)
  • Option 2: Pay monthly, $12.99/month

All pricing model options offer the same amount of features. They are simply different ways of affording them. 

All these plans allow the supporting of 2 users. However, you do have the possibility to add up to 8 additional users for $2.99/month/user. Totaling up to 10 available profiles. If you are interested in commercial use of ShapeScale contact us hello@shapescale.com or 1-833-BY-SHAPE.

After the first year, you will have a chance to downgrade to a free plan which allows for continuous use and storing of a single scan. You’ll be able to view your current measures and in the future, use your ShapeScan for non-health apps such as virtual fitting rooms, tailor-made clothing, 3D printing, VR and more.

The All-Inclusive Plan

The All-Inclusive plan is for those who do not want to pay a recurring subscription fee. The reservation price for the Batch Four All-Inclusive pricing model is $399.

Once we ship your ShapeScale to you, you will pay for shipping costs and any relevant taxes. Californian and Canadian orders will be charged sales tax. For European orders, ShapeScale is liable for VAT.

When ShapeScale ships you will be also charged a one-time lump sum fee of $300 to have all-inclusive lifetime access to ShapeScale content and data. Again, this pricing model has no recurring fees. 

Therefore the total cost of the Batch Four All-Inclusive pricing model is $699 + shipping + tax.

All these plans allow the supporting of 2 users. However, you do have the possibility to add up to 8 additional users for $2.99/month/user. Totaling up to 10 available profiles.  If you are interested in commercial use of ShapeScale contact us hello@shapescale.com or 1-833-BY-SHAPE.

All pricing model options offer the same amount of features. They are simply different ways of affording them. 

There will be opportunities in the future to upgrade from the subscription plan the All-Inclusive plan.

Why We Have a Subscription Model

When ShapeScale takes a scan of you, it takes a raw point cloud of your body and captures over 100 different high-resolution pictures of you. These are then processed and stitched together around that 3D model to make the photorealistic 3D scan of you.

This is very graphic intensive and so we can’t do this inexpensively through the ShapeScale unit itself or via your smartphone. This would take too long and the quality would be reduced.

That is why we process every single scan in the cloud. We can also realign each scan by doing this. By this we mean, if you are standing with a different posture, we will be able to process this and cross compare it to other scans.

This is not an easy process and so this is one of the reasons we give the option for the subscription model. To pay mainly for server processing fees. The storage of scans being only a minor part of the cost, it would not help to integrate with iCloud, Dropbox and Google drive.

 

Along with this, your subscription will also help pay for research & development and security maintenance, this is extremely important to us at Shape. We want to bring you new features every single year.

 

What if my friend wants to try out my ShapeScale?

We require a 1-year minimum commitment for the subscription model and this will support 2-users. You can add additional users for $2.99/person/month.

Additionally, for any friend that is eager to try out your ShapeScale, you can add a free plan. The free plan will only allow the storage of one scan. Therefore, you will not be able to access the comparison features of ShapeScale but you will be able to see all of your measurement data.

Have a question for us?

If there are any specific questions you would like us to answer in a blog post, leave a comment below. If the question appears to be popular we will answer it with a blog post.

Do not forget, if you would like to receive the latest hand-curated health & fitness articles in an easy to read newsletter, you can subscribe at Newsletter.shapescale.com

Our next FAQ blog post will cover ShapeScale’s plans for the future!

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Charlie Farmer

Charlie is content writer and community manager at Shape.

6 Comments

  1. Just wondering when we will be getting our scale?
    Already paid for it!
    Been waiting for awhile for it!
    Can’t wait to receive it!

  2. Just checking in. I was in the top 10 when we were all competing for a free one. I paid for mine before anything with subscriptions came about. Wondering when I will be receiving mind and if there is new costs that I was not told before originally purchasing. Thanks for any info.

  3. For someone who purchases the ShapeScale subscription model; what happens if after the mandatory one-year commitment , they decide not to renew the subscription? Does that make their ShapeScale an expensive doorstop, or does it still maintain some functionality? If it does maintain some functionality, please describe.

    Also, does the subscription only continue up to the point of having paid the “all inclusive” price ($699 at this point), or is subscription an endless requirement thereafter? So approximately 3-years for Option 1: ($349 + ($9.99 * 36)= $709, or approximately 2-years and 3 months for Option 2: ($349+ (12.99 * 27))= $699.73

    Thanks,

    1. Hey Jade, After 1-year you can choose to downgrade to a free-plan. A free-plan will still allow you to scan yourself with ShapeScale and capture body measurements (body fat %, lean mass, muscle girths) but you will not be able to use comparison features (comparing past and present scans). The subscriptions continue for the duration of the time you have ShapeScale, should you want to use all the features.

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